IT support
and consultancy.
Managed IT support for businesses in Marbella and the Costa del Sol:
systems, servers, backup, Microsoft 365, networks, telephony, CCTV and cybersecurity.
IT consultancy means taking responsibility for the business's technology working, and for it not becoming a liability: what equipment exists, who has access to what, what happens if a server fails, and how long it takes to come back. We cover eight areas, and the work begins where the risk is.
What is included
The eight areas of IT consultancy
There is no need to take all of them. Most businesses begin with two or three — usually backup and Microsoft 365 — and add the remainder as circumstances require.
IT support and maintenance
Workstations and end-user devices, staff onboarding and offboarding, antivirus, disk encryption and day-to-day incident management. This includes an inventory of what exists, which in most small businesses does not: without knowing how many devices there are and what they run, no subsequent decision can be taken properly.Servers and virtualisation
Windows Server and Active Directory. VMware, Proxmox and Hyper-V: migration, consolidation and upgrades. Before proposing a new server we establish whether the existing one is adequate, because frequently it is, and the fault lies in how it has been configured.Backup and recovery
Local copy, off-site copy and documented restore testing. The last of these is what is almost never done: a backup nobody has ever restored is not a backup, it is a folder taking up space. We work with Veeam, Synology or your existing platform. Backup →Microsoft 365 and business email
Email migration, licensing aligned to actual usage, multi-factor authentication, conditional access policies, and domain authentication through SPF, DKIM and DMARC — the measure that prevents your email being impersonated to defraud your own clients.Networks, business WiFi and VLAN
Office networking, business-grade WiFi, VLAN segmentation and remote access for distributed teams. Separating the guest network, the working network and the camera network is not a luxury: it is what prevents a compromised camera from reaching the accounts.VoIP telephony
Hosted telephone systems and IP handsets, number porting, extensions and mobile integration. With the network prepared beforehand: a telephone system installed over a network without voice prioritisation produces broken calls, and the telephony provider is invariably blamed.Video surveillance (CCTV)
Closed-circuit cameras and recording, with the network isolated, access properly restricted and GDPR compliance addressed: notice signage, a record of processing activity and defined retention periods. Installations connected to an alarm receiving centre are carried out by a licensed security firm.Cybersecurity
Review of permissions, access and internet exposure: what is open, the risk it represents, and the order in which to remediate it. The output is a prioritised list, not a hundred-page report that nobody reads. Already attacked? Virus and ransomware →
Our approach
Assess first, then recommend
01
Review
We establish what is installed, how it is configured and what it is exposed to. The output is an inventory and a list of findings with their risk.
02
A plan ordered by risk
Whatever could halt the business comes first. Improvements follow, each with its cost alongside so that a decision can be taken.
03
Delivery and follow-up
The work is carried out by whoever conducted the review. Anything outside our direct expertise goes to a specialist in that field, and we name them.
Frequently asked questions
IT consultancy in Marbella
What is managed IT support?
Managed IT support means an external provider looks after a company's computers, Microsoft 365, servers, network and backups for a fixed monthly fee, instead of charging by the hour when something breaks. IT Labs Marbella provides managed IT support to small and medium-sized businesses across the Costa del Sol, from Benalmádena to Estepona, with an English-speaking engineer and on-site visits when required.
What does IT consultancy cover for a small business?
Eight areas: workstation support, servers and virtualisation, backup with documented restore testing, Microsoft 365 and email, networks and business WiFi, VoIP telephony, video surveillance and cybersecurity. There is no requirement to take all of them: work begins where the risk is.
Do we have to change IT provider to begin?
No. You can begin with a review of the existing arrangement and a written report setting out what we found and the order in which we would address it. If what you have is working, we will say so.
What does IT support for a business cost?
It depends on the number of workstations, whether there are servers, and which services are included. We provide a fixed written figure for your case after the initial review, rather than an hourly rate that escalates.
Which areas do you cover?
Marbella, Nueva Andalucía, San Pedro Alcántara, Estepona, Benahavís, Mijas, Fuengirola, Benalmádena and the wider Costa del Sol.
Shall we review what you have?
Tell us what is installed, or what has failed. We will tell you what we would do — and what does not need doing.
Request an assessment 692 643 639
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